Getting Started
Choose your quick start guide based on your plan and role:
What You'll Learn
Account Setup
- Creating your CodeBuddy account
- Choosing the right subscription plan
- Setting up your profile and preferences
- Connecting mobile and desktop apps
Core Features
- Chat Interface - Ask questions and get expert answers
- Phone Integration - Call CodeBuddy from job sites
- Photo Analysis - Upload images for visual troubleshooting
- Trade Specialists - Choose the right AI assistant for your work
Advanced Features
- Document Upload - Add your company's procedures and standards
- Visual Library - Access technical diagrams and illustrations
- Team Collaboration - Share conversations and knowledge
- Admin Controls - Manage users and organizational settings
Getting Help
Documentation
This documentation covers all features in detail. Use the search function to find specific topics quickly.
Support Options
- Email: support@codebuddy.chat
- Live Chat: Available in the app during business hours
- Phone: Available for Pro and Enterprise subscribers
- Dedicated Support: Enterprise customers get dedicated account managers
Next Steps
After completing your quick start guide, explore:
- Community Discord: Real-time help from peers and experts
- Support Tickets: Technical issues and account problems
- Video Tutorials: Visual learners can access our YouTube channel
Common Questions
Q: Is CodeBuddy free to use? A: We offer a generous free tier with basic calculations and code access. Premium features include advanced calculations, project management, and priority support.
Q: How current is the NEC information? A: We update our code database with each NEC release and track local amendments for major jurisdictions.
Q: Can I use CodeBuddy offline? A: The web app requires internet access, but we're developing offline capabilities for mobile apps.
Q: Is my calculation data private? A: Yes, your projects and calculations are private by default. You can choose to share specific calculations with the community for feedback.
Troubleshooting
Common Issues
Login Problems
- Clear browser cache and cookies
- Try incognito/private browsing mode
- Check if your email needs verification
Calculation Errors
- Verify all input values are within realistic ranges
- Check that units match (don't mix metric and imperial)
- Ensure code version matches your jurisdiction
Performance Issues
- Close unnecessary browser tabs
- Disable browser extensions temporarily
- Try a different browser
Need more help? Contact our support team at support@codebuddy.chat.
Ready to dive deeper? Check out our Essential Tutorials or explore specific NEC Code Sections.